nokia-n95-8gb.jpg

Please Read this guide to the end and visit all the resources and links before trying anything




I bought the Nokia N95 8GB two days ago, and i’m can’t get my hands off it! Every thing is so fine in this handset!


Mine is a branded one, with SFR France. I got a Nokia BH-201 Bluetooth Headset too.

The Handset comes with wired headset, a wall charger, TV cable, USB cable, a manual and Spider Man 3 movie preloaded on the 8GB memory! The camera got a perfect quality and takes very clear photos.


The phone connects by different methods to the computer, either Data transfer where the 8GB memory is recognized as a memory drive (flash disk) or PC Suite method which is used to install softwares and updates and use the Nokia PC Suite functions, or the Media Player Method and the Print method.


I got some issues and resolved them which I will explain here.

N95 Bluetooth headset disables loudspeaker issue:


I Loaded some music to the 8GB memory and the sound quality was so clear and perfect. I paired the bluetooth headset and set the music to play on the headset, but when I tried to disconnect the bluetooth headset, the loudspeaker was no more working! and the sound came out from the small ear piece we use for phone calls!! and the only way to get the music to play on the loudspeaker was to reboot (restart) the phone, which is a lot of pain!

I googled to find a solution, but the only thing was to update the firmware…


Nokia Software Updater Installation issue:


Well I had Nokia PC Suite installed, and to update the firmware I needed the NOKIA SOFTWARE UPDATER, I got the latest version from Nokia website, but when I tried to install it, i got a error message:

Error 1720: There is a problem with this Windows installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor . Custom action Kill_process script error -2147221020,: Line 5 , Column 1, “

I searched and there was no clear answer to how to resolve this problem. Although, I reinstalled Windows Installer, Microsoft .NET Framework 3.5, Windows Host Scrip 5.6, and Java Platform SE 6 and even tried to re-register VBScript’s dll, but nothing seemed to work!

The best thing i found to do was to test on another machine, well, I got VMware Workstation 6 and I created a new and fresh installation of Windows XP SP2 (Updates integrated till September 2007). On the virtual machine, I got Nokia Software Updater installed very easily and without any problem on the virtual machine! And as there’s no problem connecting my N95 8GB to the usb port of VMware,  and the network configuration of the virtual machine was NAT, so, there’s nothing else to worry about.

But, if you ask my opinion on Nokia Software Updater error message, i think there’s something wrong in windows’ dlls or maybe some conflict with ATI graphic cards. I don’t know exactly, neither does Nokia!!


No Updates Available For Your Phone issue:


Well, till know everything got in order, I connected the phone on PC SUITE mode to the USB port (having the virtual machine running and on top of other windows.) The phone got connected and showed up in the virtual machine. I ran Nokia Software Updater, It got connected to the phone, identified it, and said “THERE’s NO UPDATES AVAILABLE FOR YOUR PHONE” !!!!!

It shows that the Firmware version is V10.0.021, but after my researches on the net, for the Nokia N95 8GB, the latest firmware version published by Nokia is V15.0.015 ! which is a lot different than the number shown on my handset!!

On Nokia’s website, you can check the latest version of firmware available to your handset by giving the product code. I did that and the page said that my product code is invalid.

To check if there is an update available and what is the latest version check on Nokia:

http://europe.nokia.com/A4577224

I found that Unbranded phones get the updates first and branded ones will be the last if ever!

I believe that there’s always a way, even if it’s hard to find, it exists.


So the way is to “Change N95 8GB Product Code”.


To chang a handset’s product code, you should be aware that it will VOID YOUR WARRANTY! So be warned, and I take NO RESPONSIBILITIES in case you “brick” your phone!

There’s a software, NEMESIS SERVICE SUITE (NSS) which makes this possible.

But you should know what is your current Product code, if there’s really no updates available to you, whether your carrier will provide you with updates, if you are ready to take all responsibilities and at the end, What to change it to?

To know your product code, turn you phone off, open the back cover and remove the battery, you’ll see a number in the format: 0520001. Note that down, cause you may want to put it back when the update is done.

Here’s a list of available N95 8GB product code, but be sure to choose the right country where you purchased the phone:

(Note: These product codes are only for “Nokia N95 8GB” handset, DO NOT TRY ON OTHER MODELS)


N95 8GB product codes
0550348 – FRANCE
0550352 – ALPS
0549487 – EURO1
0550359 – EURO2
0550370 – TURKEY
0550372 – SCANDINAVIA
0550373 – BALTIAN
0550798 – RUSSIAN
0550799 – UKRAINE
0550800 – BELARUS/MOLDOVA
0550375 – CIS, Bulgaria
0550378 – EURO3
0550379 – BALKANS
0550801 – GREECE, CYPROS
0550802 – ISRAEL
0555180 – SINGAPORE
0555181 – MALAYSIA
0555187 – EMERGING ASIA
0550455 – INDONESIA
0550454 – NEW ZEALAND
0550453 – AUSTRALIA
0550459 – THAILAND
0550457 – VIETNAM
0557980 – HONG KONG / CHINA
0557877 – MALASIA
0550388 – AFRICA (NIGERIA)


N95 8GB Operator Specific codes

0558166 – SFR France



Ok, Now that you have your initial product code, and you have chosen the right one from the list above, let’s proceed…

Disconnect your phone from the PC (if connected)

Install Nemesis Service Suite (NSS)

Open up NSS,

Connect your phone to the PC in PC Suite mode an immediately in NSS, click the Scan for new device button on the top right side.

Go to “Phone Info” (second button from left)

On the middle of the application’s window, click the ‘Scan’ button (in the Action section).


nss_scan_btn.JPG


When you get your phone info on the left pane, click the “Read” button.


nss_read_btn.JPG


Then, next to your product code, CHECK the Enable button,

replace the product code with the one you chose from the list above, and click “Write”.


nss_write_btn



Then, click on “Read” again to check if the product code change was successfull. Then, disconnect your phone from the PC.


WARNING::::Be warned! All your programs will be deleted, and so will be all your personal settings and contacts and themes which are on the internal phone memory.So Backup all your contacts, images, music and files which are stored on the phone’s internal memory to your PC or the 8GB memory. this can be done through the memory settings from the phone itself.


Now, Close NSS and start the Nokia Software Updater, connect again your phone on PC Suite mode and keep the internet connected, and plug the wall charger and put your phone on charge. MAKE SURE THERE WILL BE NO CONNECTION ISSUES OR POWER FAILURE ISSUES EITHER FOR YOUR COMPUTER, USB CABLE AND YOUR PHONE!!


Nokia Software Updater will download the update which is around 110 MB and then, it will apply it to the phone which will take around 10 to 15 minutes. At the end, the phone will restart and it will be updated.


Ok, The firmware is updated, and what remains is to put back the product code to its original state. Use NSS again as explaineed above, and set the product code to the original product code of your N95 8GB.


Please note that after setting the original product you should not try to update the firmware through Nokia Software Updater.


Please read these before proceeding:

A Guide on “How to upgrade you N95 Firmware”:

http://www.simplysymbian.com/2007/05/02/how-to-upgrade-your-nokia-n95-firmware/

A Guide on “How to change Your Nokia N95 product code”:

http://www.nokia-n95.net/how-to-s/how-to-change-your-n95s-product-code-2.html

Join the Conversation

35 Comments

  1. Can anyone tell me what are the default settings for bluetooth in N95 8GB when i am trying to transfer a file to other mobile by bluetooth option i am getting an error “write file failed” i dont understand what to do so please if anyone can help me.
    i will be very thankful to you.
    Best regards,

  2. Minh, to remove the battery, just at the end of the phone, near that side where you put the charger, there’s a small place to place your nail and lift the battery, and usually, it comes out, very easily.
    Aijaz, There’s no confusing settings for the bluetooth on N95 8GB, if you can connect to the other device and both devices are visible to each other, you should just check that your internal memory is not full, cause by default all recieved files get stored in the phone’s internal memory, not the mass one! to free up that memory, just go into your “messaging” menu and move/delete any unwanted messages/music/video/or any other type of heavy content.
    But if the error comes on the other mobile, you should double check the destination mobile, I never heard of such problems on N95 8GB, try what i explained, if it doesn’t work out, I’ll explain you how to reinitialize your phone.

  3. Hi,
    Hans, you need to recheck if you have followed the exact procedure, step by step. and you show be aware that product codes supplied here work only with N95 8GB and not the other versions of N95!
    and you should know that as soon as you choose “PC Suite Mode” on your handset, you should click the scan button in NSS.
    And for reading/writing the product code, you should check the ‘enable’ option next to product code in NSS.
    If everything you did was exactly as it’s mentioned here, then give me more details on when and where exactly you are recieving the error with complete information on what is you handset, operating system, and version of each you are using.

  4. I copied some video/audio/mp3/and some photos from MMC Card to N95 8GB memoy. But I am not able to view any of these files. Can anyone help me to solve this poblem……
    Regards
    Panav

  5. Hi, im having troubles with this changing the product code business.
    Question # 1: Does the Pc suite software on my PC have to be removed? I’ve heard some versions may not allow me to carry out this procedure?
    Q # 2: When I connect my phone to the pc, and select ‘PC suite’, my PC doesn’t recognise it as a drive (as in it doesn’t show up in ‘my computer’ as a removable disc). How come? (However it does show up in my computer when I go onto ‘data transfer mode’, but you say it needs to be in ‘PC suite’ mode).
    Q # 3: Also, in that NSS program, why can’t it find my phone when it is connected?
    Im running version V20.0.016
    Any help would be much appreciated, thanks.

  6. Awad, The N95 8GB is easy to use, just navigate in the menu(the blue square button), you’ll see all the features, for example; the FM Radio is here: Menu>Music>Radio
    Tim, You should firstly close the PC Suite (from the system tray)
    To change the product code, you don’t need it to be shown in “My Computer”, just select PC Suite mode, and keep the NSS program open before you connect the phone, and once connected immediately click the “Scan for new device” button until it finds your phone. then you go ahead as said in the blog post to continue the product code change.

  7. Hi, I have the nokia n95 4 gb version and I’m having problems with the nokia PC suite. My problem is…wel it isn’t recognizing my mobile phone! I mean, when I open the nokia application installer for example, it says “no phones connected” and I Can’t add any applications to my nokia phone. Even in normal PC suite opened, it opens up like I open it before connecting my phone to the PC: no reponse, no changes. It’s freacking me out cuz I can’t find the solution to my problem and when I connect my phone in “data transfer” it always work so it’s not my USB cable! What is my problem?

  8. Hi everyone!
    Taza, I hope that you tried to free up the internal memory at first before trying to reinitialize your phone!
    Also check for buggy file names! It’s recommended to name files with standard english alphabet and to start with either a number or an alphabet character.
    Anyway, reinitializing you phone means that you will LOSE all settings and data stored on your internal phone memory, so you should certainly GET A BACKUP! this is to be done with NOKIA PC SUITE. To reinitialize your phone, you have to use the 3 buttons method that I already explained in http://www.gibni.com/n95-wont-boot
    Please do enough research about your phone’s issue and then proceed carefully.

  9. hiii i ave a nokia n95 n i keep getin a write file error
    how would i be able to save everything onto my sd card rather than on da fone
    if yu can explain you how to reinitialize ma phone or reset it that would be helpful.
    cheers

  10. hello “Gi”, i have an unlocked N95-4 8gb and trying to get the arabic language for a while now. I did everything step by step as you explained above (nice job) but when i start the “nokia software update” it says “there is no software available for your phone at this time”. here is my N95-4 8gb info:
    RM-421, firmware version 20.2.005 help me please!

  11. @alwxrd: hi, knowing your product code, have you already checked on the nokia website ( http://www.nokia.co.uk/A4777089 ) wether if there is an update for your phone? As far as it concerns France phones, the lastest version till date, is 30.0.018, but you should know to be able to get the arabic language on the phone, you need to apply the right product code to your phone (0550805) which will include the following language pack in the firmware upgrade: English, Arabic, French, Farsi and Urdu. (This is only for N95 8GB)
    Please confirm alwxrd after the change.

    1. @ Gi: HI, I chnaged the product code of my nokia N95 8GB today. It was a vodafone branded set. But I have only got English Arabic and french languages in my phone. I have updated with NSU but the Farsi and Urdu languages are still missing. And secondly the version is 30.0.015 instead of 30.0.018 as you said. Have I done something wrong? Please let me know. U can email me too at [email protected] Thanks for your help

  12. hiii i ave a nokia n95 n i keep getin a write file error
    how would i be able to save everything onto my sd card rather than on da fone
    if yu can explain you how to reinitialize ma phone or reset it that would be helpful.
    cheers..

  13. @vikz: basically, a write file error might be due to hardware malfunctions or connection problems. First and simplest things to do is to check your cables, try it with another computer and try other files.
    File names might be also an issue, so try to use english caracters for naming your files.
    As i’ve explained previously in a response comment; use the 3-buttons method:
    “Anyway, reinitializing you phone means that you will LOSE all settings and data stored on your internal phone memory, so you should certainly GET A BACKUP! this is to be done with NOKIA PC SUITE. To reinitialize your phone, you have to use the 3 buttons method that I already explained in http://www.gibni.com/n95-wont-boot
    Please do enough research about your phone’s issue and then proceed carefully.”
    Keep us informed about what happened and wether the issue is resolved or not?

  14. Dear Sir,
    I presently own a NOKIA N95-4 Model: N95 (A6.02), Type: RM-421. I purchased it approximately a month ago (October 2008) my product code is 0561948, while I was in the States. I have since then returned to Karachi, Pakistan. I updated my N95-4 software from V 1.2.001 to V 20.2.005, with the same product code mentioned above, with N series suite. However, my problem came when I found out that I no longer had my Arabic and Urdu fonts. I just need the Arabic & Urdu fonts that I previously had back in my device. What is your advice, The original product code still remains in my phone set I don’t want to mix N95-1, 2 or 3 product code with N95-4 device, unless it matches with N95-4 RM-421.
    Please send your reply to {REMOVED BY ADMIN}. Anxiously awaiting your response and many thanks in advance.
    Sincerely,
    Saleem Loya

  15. I cant recieve files via bluetooth. is there any way to make the default memory the card instead of the phone..?

  16. can i just transfer pictures onto my pc without syncin the phone when i say syncing i mean putting all text messages and everything on there i dont want a life blog thing just want my pics would be easier wiv a memory card. please please help me xxx

  17. Dear Sir,
    I presently own a NOKIA N95-4 Model: N95 (A6.02), Type: RM-421. I purchased it approximately a month ago (October 2008) my product code is 0561948, while I was in the States. I have since then returned to Karachi, Pakistan. I updated my N95-4 software from V 1.2.001 to V 20.2.005, with the same product code mentioned above, with N series suite. However, my problem came when I found out that I no longer had my Arabic and Urdu fonts. I just need the Arabic & Urdu fonts that I previously had back in my device. What is your advice, The original product code still remains in my phone set I don’t want to mix N95-1, 2 or 3 product code with N95-4 device, unless it matches with N95-4 RM-421.
    Please send your reply to {REMOVED BY ADMIN} or to {REMOVED BY ADMIN} , Anxiously awaiting your response and many thanks in advance.
    Sincerely,
    samir

  18. also i did try exactly the steps to change the product code with nemesis and nokia software updater but with many product codes i tried there were no updates and no arabic again,please help me,can u send me arabic language pack to install,at least to read arabic fonts if i can’t write it,thnx

  19. @elizabeth baker: You can use the phone in ‘Data Transfer mode’ and find all your images and photos in the memory directly without syncing your messages and stuff!
    @samir: As i’ve previously said in the comments above, you need to apply the right product code. For the language pack you’re looking for, the right product code would be : 0550805 .
    Please let us know if everything worked fine for you.

    1. @Gi: HI, but this product code does not have farsi and urdu language? and the version is 30.0.015 not 30.0.018. Have i missed something?
      Salik

  20. i have just bought a nokia n95 8gb but i do not find most of the functions. for instance, connectivity has only bluetooth and when i transfer data, it says “write file failed”. There is no way i connect to WLAN and though i have installed the n-series PC suite, the connectivity cable is not working. Could it be because i have service pack and what about the other problems?

  21. Hii
    I am facing a problem with my N96.
    Everything is excellent but I cannot seem to download from one fone to another via bluetooth
    i can send files from my n96 to nokia 2760
    But when i try to do vice versa i cannot (I cannot send files from 2760 to N96)
    I know my 2760 nokia is fine as i have send files to other fones before.
    error “write file failed” thats what i receive on my N96
    kindly assist
    Praneet Nand

  22. heeyy i have the n95 black 8GB and im trying to send songs to my phone but it says that i dont have enough memory on my phone but i dont know how save my songs to my mass memory so please please please please help me

  23. hiya
    i am trying to send pictures from my memory by ‘ integral mobile card reader’ which i bought the other day and althoughnit shows them up on my computer but when i save them to my computer it comes up with blank, and cant seem to open the files on photos and videos, and when i bluetooth the pictures to my computer they still wont show up and i want to upload them on my facebook, but it says there arnt any there, coukd you please help me , i have a windows vista laptop, thanks regards jessica x

  24. hi
    sir i have a problem with my mobile i.e.,nokia n995 8 gb is i stored songs in my mobile unfortunately they were deleted my memory card might be foramaated but now the problem is my phone is not recieving any thing via bluetooth and showing the problem of param error so now i dont know wat to do so please give me solution for my mobile problem

  25. i have a problem with my nokia n95 8gb china phone..problem with bluetooth when transfer file to my phone..”write file failed”

  26. when i install a theme in my nokia it just turn off sometimes and never turn on is n 95 8gb black.i can not have even one theme installed.when i turned on manually it says attended prog fround in mass mem try to install it ( whn is installed what i have to do ????? plz

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